Companies that are developing mobile hardware and services for the North American market should note that "US subscribers account for 90% of regional market, and the country is the largest market in the world in terms of mobile revenue. North America as a whole accounts for more than a fifth of total global mobile revenue at $250 billion in 2017."

The mobile technology sector is becoming increasingly important to North America's economy as a whole. "In 2016, mobile technologies and services generated 3.9% of GDP in North America, a contribution that amounted to $790 billion of economic value added. By the end of the decade, this contribution will increase to just over $1 trillion (4.7% of GDP) as greater use of mobile technologies, including M2M and IoT solutions, drives improvements in productivity."
Furthermore, "The mobile ecosystem supported 2.5 million jobs in 2016. This includes workers directly employed by mobile operators and the wider mobile ecosystem, and jobs that are indirectly supported in the rest of the economy by the activity generated by the sector. The sector also makes an important contribution to the funding of the public sector, with $110 billion raised in 2016 in the form of general taxation, including sales taxes, corporate taxes and employment taxes."

The report correctly points out that AI "is the next frontier": "While the AI industry is currently dominated by six platform players – Google, Amazon, Apple, Facebook, Microsoft and IBM – US mobile operators are increasingly focusing on AI through venture-capital (VC) investments, technology and business ventures (e.g. Verizon's Exponent) and R&D (e.g. AT&T's Lab), with widespread recognition that AI is key to business transformation and IoT developments."
Moreover, "AI creates opportunities for US and Canadian mobile operators to optimize their networks and CRM systems, and increase operational efficiencies. Greater learning of customer behavior and preferences will also enhance B2C/B2B services within and beyond core businesses. Meanwhile, new challenges are emerging, such as the rise of voice-driven, Wi-Fi connected AI-based devices (e.g. Amazon Echo, Google Home), which are increasingly becoming a control point for the connected home."
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Infographic: GSMA Intelligence |
Are you developing mobile hardware or software services for the North American market? If so, what are the challenges you are encountering?
Aaron Rose is an advisor to talented entrepreneurs and co-founder of great companies. He also serves as the editor of Solutions for a Sustainable World.
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